Privacy Policy
Introduction
Information We Collect
When you visit Heatsprout, we collect both personal and non-personal information. Personal information includes details such as your name, email address, phone number, mailing address, and payment information if you make a purchase. We collect this information when you fill out a form, subscribe to our newsletter, purchase a product or service, or engage with us in any other way.
Non-personal information, which does not directly identify you, includes data such as your browser type, device information, IP address, pages visited, and time spent on the site. This information is automatically collected and helps us improve the functionality and user experience of our website.
Cookies and Tracking Technologies
Heatsprout uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze how visitors interact with our site. We may also use web beacons, which are tiny images embedded in web pages or emails, to track user behavior and engagement.
Cookies allow us to personalize your experience, remember login details, analyze website traffic, and serve relevant ads. You can disable cookies in your browser settings, but some features of the site may not work properly if you do so.
How We Use Your Information
Heatsprout uses the information collected to provide and improve our services, process transactions, respond to inquiries, send promotional communications, and enhance website performance. Personal information may be used to contact you regarding appointments, order confirmations, customer service requests, and special offers. If you prefer not to receive promotional messages, you can opt out at any time.
SMS and Email Communications
By providing your phone number or email, you agree to receive SMS messages and emails from Heatsprout related to appointment reminders, confirmations, follow-ups, and promotions. You can opt out of SMS messages by replying “UNSUBSCRIBE” at any time. Emails include an unsubscribe link for easy removal from our mailing list. Standard messaging rates may apply based on your mobile carrier.
Sharing of Information
Heatsprout does not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in processing payments, managing emails, providing customer support, or analyzing website traffic. These providers are only authorized to use your information to perform services on our behalf.
We may also disclose personal information if required by law, such as in response to a subpoena, court order, or legal investigation. If Heatsprout is involved in a business transfer, such as a merger or acquisition, your information may be transferred to the new entity.
Third-Party Links and Advertisers
Our website may include links to third-party websites or advertisements. These external sites have their own privacy policies, and Heatsprout is not responsible for how they collect or use your information. If you click on a third-party link, we encourage you to review their privacy policies before sharing any personal data.
How We Protect Your Information
Heatsprout takes security seriously and implements industry-standard measures to protect your personal information from unauthorized access, misuse, or disclosure. Only authorized personnel and service providers with confidentiality agreements have access to this data. However, no online platform can guarantee absolute security, and we encourage you to take precautions when sharing personal information online.
Children’s Privacy
Heatsprout does not knowingly collect personal information from children under the age of 13. If we discover that we have unintentionally collected data from a child, we will take immediate steps to remove it. If you believe a child has provided personal information, please contact us so we can address the issue.
Your Rights and Choices
You have the right to access, update, correct, or delete the personal information Heatsprout has collected about you. You may also opt out of marketing communications at any time. If you wish to request changes to your information or unsubscribe from emails or SMS messages, contact us at marko@heatsprout.com.
Changes to This Privacy Policy
Heatsprout may update this Privacy Policy periodically. If significant changes are made, we will post a notice on our website. Your continued use of the site after updates are posted indicates that you accept the changes. We recommend reviewing this page from time to time to stay informed.
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